1. Service Agreement
By accessing our website or booking a service you agree to follow the terms established by Ultra Shine Cleaning Service. Our team provides professional residential and commercial cleaning based on the specific plan you select during the booking process. We reserve the right to modify or cancel services if the environment does not meet safety standards.
2. Booking and Quotes
All service prices are provided through a custom quote based on the size and condition of your property. Quotes are valid for thirty days and are subject to change if the scope of work is updated by the client. We encourage all clients to provide accurate details to ensure our expert team arrives prepared with the correct tools and equipment.
3. Payment and Cancellations
Payments for cleaning services are due upon completion of the work unless otherwise agreed in writing. Ultra Shine requires at least twenty four hours notice for any service cancellations or rescheduling requests. Failure to provide timely notice may result in a service fee to cover the scheduled time and resources of our dedicated cleaning team.
4. Liability and Insurance
Ultra Shine is committed to providing a stress free experience with consistent high quality care. While our expert team members are trained to handle your property with meticulous attention accidents may happen. We maintain professional insurance to protect your home or office. Any claims must be reported within twenty four hours of service completion for review.
5. Customer Responsibilities
Clients are responsible for providing access to the property at the scheduled time. This includes ensuring that pets are secured and that our team can enter the premises through the agreed method. Providing a safe working environment allows us to maintain our high quality standards and deliver the spotless results you expect from our service.
6. Changes to Terms
Ultra Shine reserves the right to update these Terms & Conditions at any time to reflect changes in our professional cleaning operations. We will notify clients of significant updates by posting the new version on our website. Your continued use of our services after such changes constitutes your acceptance of the updated terms and service policies.